Support for Current Customers
Key Benefits
  • Maximize system performance
  • Quickly troubleshoot and address issues
  • Delivered by responsive and knowledgeable support professionals
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Our ongoing support helps us ensure that our existing customers experience high performance at all times, and derive continuous value from their TeleResults solutions. Available services include:

Free support
To help facilitate smooth rollout, our support staff is available via a 1 (800) number or email for the first 60 days after deployment, at no additional charge.

Paid support
Our standard customer support plan includes fast, responsive phone support via a toll-free number. Staff are available to answer questions and address issues Monday through Friday (excluding holidays), from 7:30 am through 6:30 pm, and can be reached at 1 (800) 909-9625.

Standard yearly support contract
Full support, which includes routine maintenance, service, and application and database upgrades, is provided during regular business hours.

Premium support
This annual plan offers around-the-clock telephone support (24x7x365) at an additional charge.

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